Refund & Return Policy
Effective Date: 16th April, 2026
Business Name: La blinks Lights
1. Overview
La blinks Lights offers returns and refunds for LED light fixtures purchased through our website, subject to the conditions outlined below.
This policy applies only to products purchased directly from our website.
2. Eligibility for Returns
Customers may request a return if:
- The product is damaged during delivery
- The product received is incorrect
- The product has a manufacturing defect
To be eligible for a return:
- The request must be made within 48 hours of delivery
- The product must be unused and in original condition
- The product must be returned with original packaging and accessories
3. Non-Returnable Items
Returns will not be accepted in the following cases:
- Product used, installed, or altered
- Physical damage caused after delivery
- Requests made after the allowed return window
- Products purchased during clearance or special sale (if marked non-returnable)
4. Return Process
To initiate a return:
- Contact us with your order details
- Provide clear photos or videos showing the issue
- Wait for return approval before shipping the product
Returns sent without approval may not be accepted.
5. Return Shipping
- If the return is due to a damaged, defective, or incorrect product, return shipping may be arranged or reimbursed based on review.
- In other approved cases, the customer may be responsible for return shipping costs.
6. Refunds
Once the returned product is received and inspected:
- Approved refunds will be processed to the original payment method
- Refund processing time may take 5–10 business days depending on the payment provider
We reserve the right to decline refunds if the returned product does not meet eligibility conditions.
7. Replacement Option
Where applicable, we may offer a replacement instead of a refund for:
- Damaged or defective products
- Incorrect items shipped
Replacement depends on product availability.
8. Cancellations
- Orders can be cancelled before shipment
- Once the product is shipped, cancellation may not be possible
Refunds for cancelled orders (if applicable) will be processed to the original payment method.
9. Late or Missing Refunds
If you have not received a refund:
- Check your bank or payment method
- Contact your payment provider
- If the issue persists, contact us for assistance
10. Contact Information
For shipping-related queries, contact us:
- La blinks Lights
- Email: info@la-blinkslights.shop
- Phone: +1 709-866-7507
- Address: 13015 elm st, SAN DIEGO, CA, 92109
